Terms of Service

Effective Date: 21/11/2024

Welcome to Walama! These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By using our website or services, you agree to these Terms and any future modifications or updates.

1. Acceptance of Terms

By accessing or using Walama’s website or services, you agree to comply with these Terms of Service and any applicable laws and regulations. If you do not agree to these Terms, you must not use our website or services.

2. Services Provided

Walama offers a range of services, including but not limited to SEO audits, keyword research, content optimization, backlink building, and other digital marketing services. For more details, visit the specific service pages on our website.

3. Use of Website and Services

You agree to use our website and services for lawful purposes only. You may not use our website in a way that:

Violates any applicable local, state, or international law.
Harms or disrupts the services or the infrastructure of Walama.
Interferes with the use of our services by others.

4. Client Responsibilities

You are responsible for providing accurate, up-to-date, and complete information for any services you request. You are also responsible for ensuring that you have the necessary legal rights to use any content or data you provide to Walama.

5. Pricing and Payment

Our pricing for services will be displayed on the website and is subject to change at any time. All payments are due upon invoicing and must be made according to the payment terms specified at the time of service agreement.

6. Cancellation and Refund Policy

SEO Services: Clients can cancel SEO services with notice 30 days before the next billing cycle. No refunds will be issued for services rendered.
Free Services or Audits: Free audits and reviews are non-refundable and are provided on a complimentary basis.

7. Intellectual Property

All content, including but not limited to website designs, text, logos, graphics, and software used on the Walama website, is owned by Walama or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without express permission from Walama.

8. Privacy and Data Collection

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Limitation of Liability

To the fullest extent permitted by law, Walama will not be held liable for any damages arising from the use or inability to use our website or services. This includes, but is not limited to, any loss of data, loss of profit, or other direct or indirect damages.

10. Indemnity

You agree to indemnify, defend, and hold harmless Walama, its employees, contractors, and affiliates from any claims, losses, liabilities, expenses (including legal fees), or damages arising from your use of our website or services.

11. Changes to Terms

Walama reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective as of the date of posting.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, and you agree to submit to the jurisdiction of the courts located in Western Cape.

13. Contact Information

If you have any questions about these Terms of Service or our services, please contact us at:

Walama SEO
Email: info@walama.co.za
Phone: 074 665 3543
Address: Cape Town, South Africa

Email
  • info@walama.co.za
Address
  • Cape Town, SA
Phone
  • 074 665 3543
Office Hours
  • Mon-Fri: 9am - 5pm

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